Return Policy

We want you to be satisfied with your vintage Americana kitchen decor purchase. This policy outlines how returns work.

Return Period

You may return most items within 30 days of delivery. The item must be unused and in its original packaging where possible. Vintage or one-of-a-kind items may have a shorter return window; we will confirm at the time of order.

Return Conditions

Items must be in the same condition as when you received them. They must not be damaged, altered, or used in a way that affects their resale value. We reserve the right to refuse a return if the item does not meet these conditions.

Cost of Return Shipping

Unless the return is due to our error (e.g. wrong or defective item), you are responsible for the cost of return shipping. We recommend using a trackable service. We are not responsible for items lost or damaged in transit on their way back to us.

Return Process

Contact us first with your order details and reason for return. We will provide return instructions and, where applicable, a return address. Once we receive and inspect the item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed as described below.

Non-Returnable Items

Custom or personalised items, and certain vintage or fragile items, may not be returnable. We will inform you before you complete your order if an item is non-returnable.

General Legal Requirements

This policy is in addition to your statutory rights. Consumers in California and other U.S. states may have rights under state law (e.g. California's refund and return requirements). Those rights are not limited by this policy. If you have questions about your state's laws, contact us or consult your state consumer protection office.

Order Cancellation Policy

You may cancel an order before it has been shipped at no charge. Once the order has shipped, our return policy applies. Contact us as soon as possible if you wish to cancel.

Refund Procedure

Refunds are processed to the original payment method within a reasonable time after we receive the returned item (typically within 5–10 business days). Shipping costs are non-refundable unless the return is due to our error. Sale items may be subject to different refund rules, which we will communicate at the time of purchase.

Contact Information

For return requests or questions about this policy, contact us via the address, phone, or email on our Contact page.

Last updated: 2026.